Handling of Personal Information
In order to manage personal information appropriately, the Company follows Company rules in gathering, using and entrusting the handling of personal information to third party. Disposal of personal information shall also be carried out appropriately.
Purpose of Use
So that the Company may provide customers with better products and services, the Company makes use of personal information strictly within the terms of agreement obtained when conducting questionnaires, sample distribution, prize competitions, e-mail services, catalog sales as well as when receiving various consultations from customers. When gathering information, the purpose of use of such information is as clearly defined as possible and the scope of such information does not go beyond that which is required for the attainment of the purpose. If any necessity arises for the use of personal information beyond its initial purpose of use, the Company informs the customer about this new purpose prior to use and obtains consent of the customer.
The Company may share the use of the following personal information with its subsidiaries:
1. Items of personal data that may be shared: Name, address, telephone number, e-mail address, product purchase history.
2. Purpose Questionnaire, product monitoring, campaign announcements, dispatch of products/prizes.
3. Name of person or corporation responsible for the management of personal information: Fujiaire (Malaysia) Sdn. Bhd. and Fujiaire Sales & Services Sdn. Bhd.
Disclosure/Supply of Personal Information
The Company will not disclose/supply personal information of customers to third parties without prior consent given by the customer concerned, unless there is some special circumstance such as legal obligation for disclosure.
The Company adopts appropriate security measures to protect personal information of customer and prevent illegal access, loss, damage, tampering with or leaking of personal information. With regard access to databases containing personal information, the Company restricts the number of staff with authority of access and takes stringent measures in order to prevent illegitimate use of personal information by Company staff as well as external agents. Should any problems occur, the Company takes speedy remedial action.
Requests Concerning Personal Information from Customers
Requests from customers to view, correct, delete and take other such action over their own personal information shall be dealt with accordingly by the Company's support team. However, in order to prevent the leak of personal information to third parties, the request is handled only when the Company can confirm the identity of the customer.
Personal Information of Minors
The Company provides the same protection to personal information of minors as with adults. Provided however that, the consent of parents/guardians may be sought as necessary.